Your Questions, Answered

Find quick solutions to common concerns about our property management services.

FAQ's

Q: What kind of properties do you manage?

A: We manage a variety of properties, including apartments, condos, single-family homes, and commercial buildings.

Q: What services do you offer to landlords?

A: We offer a full range of property management services, including tenant screening, lease agreements, rent collection, maintenance and repairs, and financial reporting.

Q: How do you handle tenant screening?

A: We conduct a thorough screening process that includes credit checks, income verification, and reference checks. Our goal is to find responsible tenants who will take good care of your property and pay their rent on time.

Q: What happens if a tenant stops paying rent?

A: We have a specialized financial services team that can assist with delinquent rent. Our services include custom installment loans and negotiating early settlement offers to resolve delinquent rent.

Q: How do you handle maintenance and repairs?

A: We have a network of trusted contractors who can handle all types of maintenance and repair requests. We also conduct regular inspections to identify any potential issues before they become major problems.

Q: How do you communicate with landlords and tenants?

A: We believe in open and transparent communication. We provide regular updates to landlords on their properties and are always available to answer any questions or concerns. We also have an online portal where tenants can submit maintenance requests and make rent payments.

Q: How do you handle emergencies?

A: We have a 24/7 emergency line that tenants can call in case of emergencies. Our team is always available to respond quickly to any urgent situations.